Our Top Focus Is Your Safety

Waupaca Elevator Company’s residential elevators are designed and built with a focus on safety first. We continually develop products that exceed government safety standards to protect you and your family. We know our residential elevators carry your family and friends – your most precious cargo – and we take that to heart in our elevator design and manufacturing.

Residential Elevator Safety Recommendations

As a home elevator owner, it’s important to stay up-to-date on routine maintenance, safety checks and changes to safety codes. Your Waupaca Elevator Company dealer can help you keep your residential elevator in compliance.

Home Elevator Space Guard Requirements

Check the area between the hoistway door and the hoistway edge of the home elevator’s landing sill to ensure the gap in space is in compliance with applicable safety codes. An elevator that is not in compliance can have an unsafe entrapment space between the elevator gate and hoistway door.

CSPC residential elevator gap alert

Source: U.S. Consumer Product Safety Commission, cpsc.gov


Elevators installed per ASME code prior to 2016 allowed for a 3-inch gap between hoistway door and hoistway edge. Elevators installed per ASME code since 2016 allow for a 3/4-inch gap between hoistway door and hoistway edge.

Closing the Gap For Compliant Elevator Operation

Waupaca Elevator Company offers Wooden and Polycarbonate Space Guards to bring older home elevators into code and increase safety. The space guards reduce the entrapment area and meet the national ASME code. By reducing the platform area, these customized Space Guards greatly reduce the risk of serious injury and death.

Waupaca Elevator Company Wooden Home Elevator Space Guards
Waupaca Elevator Company Wooden Space Guards

Customized Space Guards

Waupaca Elevator Company offers customized hoistway door space guards to match your elevator style. Choose a wood space guard, available in a variety of plywood veneers or a clear polycarbonate space guard with standoff finishes to match your elevator fixtures.



Waupaca Elevator Company Polycarbonate Space Guards for Home Elevator

Questions? Contact us or your local Waupaca Elevator Company dealer.

U.S. Consumer Products Safety Commission Alert and ASME A17.1, Safety Code for Elevators and Escalators: READ MORE


2018 Gearbox Inspection Recall

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers’ homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10- 3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00- 8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead.

Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator Company to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator Company also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.

Consumer Contact: Waupaca Elevator toll-free at 833-850-7981 from 8 a.m. to 4:30 p.m. CT Monday through Friday.